Bj200 Privacy Policy — How We Keep Your Information Safe

Bj200 collects three types of data — what you provide directly, what is generated automatically as you use the platform, and occasionally what comes from trusted third parties.

What you provide directly

• Identity Information: Full name, date of birth, gender — provided at registration
• Contact Information: Mobile number, email address (if provided)
• Identity Information: NID/passport number, photo — for KYC verification
• Payment Information: bKash, Nagad, or Rocket number — for transactions
• Address: General address information — collected as part of the KYC process

Automatically Collected Data

• Device Information: Device type, operating system, browser version
• Connection Information: IP address, login time and location (city-level)
• Usage Patterns: Games played, time spent active, betting history
• Cookie Data: Session tokens, preference settings, referral source

Bj200 collects information in different ways and at different times. In each case, the purpose is clear, and no information is collected beyond what is necessary.

Support chat conversations are retained for 90 days and then automatically deleted — unless an active dispute or investigation requires otherwise.

Bj200 uses the data it collects for six core purposes. Each purpose is clearly defined — your data is never used for vague or blanket reasons.

This is the concern most people care about most — and we want to be completely transparent here. bj200 does not sell, rent, or share your information with third parties for marketing purposes without your consent.

However, in certain limited circumstances, specific information may be shared:

• Payment processors: Only the information needed to process transactions with bKash, Nagad, and Rocket — mobile number and amount. Full account details are never shared.
• Game Provider: Game session data is shared for Live Casino operations. No personally identifiable information is shared.
• Legal Obligations: We are legally required to disclose information when ordered by a court or valid government authority. In such cases, we will make every effort to notify you in advance wherever possible.
• Anti-Fraud Partners: Anonymized data may be shared with specialized systems to help prevent fraud and money laundering.
• Corporate Restructuring: In the event of a future merger or acquisition, your data may be transferred to the new entity — but the protections set out in this policy will remain in place.

Bj200 does not retain more data than necessary. A separate retention period is defined for each category of information.

• Active Account Data: For the full duration your account remains active
• Transaction Records: 5 years after account closure (in compliance with financial regulations)
• KYC Documents: 5 years after account closure
• Support Chat History: 90 days, then automatically deleted
• Session Logs (IP, etc.): 30 days
• Marketing Preferences: Until your account is deleted

To delete your account, contact our support team. Everything except legally required data will be removed within 30 days.

Bj200 uses cookies and similar technologies to improve your experience on the platform. Cookies are small data files stored in your browser.

Types of Cookies We Use:

A privacy policy alone is not enough — real protection requires both technical and operational measures. bj200 has implemented industry-leading safeguards to keep your data secure.

• End-to-End Encryption: All communication between your browser and our servers is secured with 256-bit TLS encryption — the same level of protection used by banks.
• Data Firewall: Our servers sit behind multiple layers of firewalls. There is no direct external access path.
• Encrypted Storage: Passwords are stored in hashed form in our database — not even our own staff can see your password.
• Access Control: Access to data is strictly role-based. Support team members can only view the information relevant to their work.
• Regular Security Testing: Third-party cybersecurity experts conduct regular audits of our systems.
• Two-Factor Authentication: Suspicious login attempts trigger mandatory additional OTP verification.

That said, no digital system can guarantee absolute 100% security. It's equally important to stay vigilant on your end — use a strong password and never share your login details with anyone.

You have important rights regarding your personal data. To exercise any of these rights, email us at support@bj200.net.

Bj200 does not collect any information from individuals under 18, nor does it provide them with any services. This is one of our strictest policies.

Date of birth is verified at registration and confirmed again during the KYC process. If an underage account is identified, it will be suspended immediately and all associated transactions will be voided.

If you become aware of a minor using bj200, please notify us at support@bj200.net. We will take immediate action.

This Privacy Policy may be updated from time to time due to legal changes, new features, or business developments. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page
• For significant changes, you will be shown a notification when you log in
• Changes that require your consent will be obtained directly from you

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions or concerns about this Privacy Policy, or would like to exercise your rights, please reach out through any of the following:

For serious privacy complaints, please email us with the subject line "Privacy Complaint" and include full details. These are reviewed directly by our Data Protection Team.